What are the key indicators of customer loyalty in an age of morphing consumer expectations? To find out, we surveyed over 1,000 U.S. consumers on their shopping habits to learn what keeps them loyal to the brands they shop with.

Some of what we uncovered includes:

 

  • Which demographics reported the highest levels of brand loyalty
  • What consumers value the most in their favorite brands
  • How consumers self-report on brand loyalty

Watch this on-demand webinar to learn more about our survey findings and the business significance of understanding your customers.

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